Anglický jazyk 2V/CR-u3
Studijní plán:
| Předmět | Anglický jazyk 2V/CR-u3 (ANJ2v) |
|---|
| Garantuje | Katedra cestovního ruchu (KCR) |
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| Garant | RNDr. Jitka Ryšková ( ryskova@vspj.cz ) |
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| Jazyk | česky |
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| Počet kreditů | 2 |
|---|
| Prezenční studium |
|---|
| Cvičení | 2 h |
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| Kombinované studium |
|---|
| Dotace | Předmět je v kombinované formě studia vyučován formou konzultací. |
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| Studijní plán |
Typ |
Sem. |
Kred. |
Ukon. |
|
|
V |
|
2 kr. |
ZA |
Sylabus
- AJ2/CR-u3
• Dealing with complaints. Guests´ complaints. Present perfect pasive.
• A disastrous experience. Should have. Responding to complaints.
• Letters of complaints. Replies to letters of complaints. Intensifying adverbs. Guests´feedback.
• Off-site services. Excursions on Crete. First conditional.
• A guided tour of Charleston. Local attractions of Charleston. Coach tours.
• Hiring a car. Giving advice. Car hire information. Describing local attractions. Entertainments.
• The business traveller. Looking after important guests. VIP. CIP. VVP.
• Cultural differences. Hotel business facilities. A business apartment.
• A welcome letter. Present Perfect Continuous vs. Present Perfect Simple.
• Facilities for business travellers. A business executive.
• In-class presentations.
Doporučená literatura
- Povinná literatura: HENDERSON, Keith Harding, High season: English for the hotel and tourist industry. 2nd impression. Oxford: Oxford University Press, 1994, 710 s. ISBN 01-945-1308-4. Doporučená literatura: BRENDLOVÁ, Světla, Reálie anglicky mluvících zemí: 2., dopl. vyd. Plzeň: Fraus, c1996, 79 s. ISBN 80-857-8487-4. MURPHY, Raymond, English grammar in use: a self-study reference and practice book for intermediate learners of English /. 4th ed. Cambridge: Cambridge University Press, 2012, x, 380 s. ISBN 978-0-521-18939-2
Anotace
Telephone enquiries. Complaints. Reservations, checking in and out. Providing information on resorts, giving directions, instructions. Accommodation, facilities, services. Finance, payments. Cultural differences. Job applications and interviews. Customers. Conferences. Tour operation.
^ nahoru ^
